CUSTOMER COMMITMENT

At Northeastern Supply we live and breathe the mantra of “working harder, doing whatever it takes to be our customers preferred supplier” That means we focus on:

 

EXPERTISE

We pride ourselves on offering the best industry and product specific knowledge for the toughest of job requirements

INVENTORY AVAILABILITY

Having the right products at the right place, and at the right time - at our 35 branch locations or delivered to you the next day

ORDER ACCURACY

We focus on delivering 99%+ accuracy, meaning you get what you ordered and in full

ON-TIME DELIVERIES

Orders delivered within the window provided

WILL CALL ORDERS

Available in full when you come to pick up, saving you time en-route to the next job

PRICING ACCURACY

Consistent and accurate product pricing throughout all of our locations to keep you and your back office running efficiently

RETURNS

No hassle returns with timely credit back to your account

BEYOND THE NORM

Our employees are empowered at all levels to “do whatever it takes” to meet our customers' needs, even if it means going beyond the normal standard of business